Quote:
Originally Posted by leej63
Warning stay away from Key Scales Ford,
Terrible Service department, they refuse to work on my 2 year old vehicle which is still under warranty because I gave them a poor report on a survey after a terrible service visit. Poor management and ownership.
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I had similar issue with a Ford Product few years back
Service dept wouldn't return my phone calls concerning warranty issues.
I called Ford started my conversation with
Hello I own a one of your Vehicles however I can seem to get the dealers service dept to scheduled an appointment or return my calls. I've tried repeatedly with no results.
How do suggest I get your product repaired?
Within 20 minutes I had a call from the dealership
They were very apologetic.