An "emotional support" animal is not considered a service animal in the legal sense, and therefore owners of emotional support animals do not enjoy ANY of the additional rights of owners of service animals. They are considered, legally, equal to pets. If a store says no pets, then that means no emotional support animals either.
There is nothing stopping any establishment from ordering someone with an "emotional support animal" to bring that animal outside. They are not a protected class. And so I don't think any new restrictions need to be made or enforced. Business owners need to enforce the rules that already exist. If their policy is "service animals only" then they need to tell folks with "emotional support animals" that they - but not their animal - is welcome into the store. Period.
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