Quote:
Originally Posted by Polar Bear
It might sound harsh, but I don't think it's good practice for any business to do things for individual homeowners that are clearly that homeowner's responsibility. It could open up endless requests that would be hard to deny once that door is open, not to mention potential liability issues.
Sometimes things that sound good are simply not practical.
|
When a business makes a mistake, good business practice suggests making things right for the consumer. Planting a tree where it is going to cause someone a problem is a mistake. Claiming it's the homeowner's responsibility is hiding behind an ordinance, or whatever it's called. It's not good business practice. Make right what you did wrong.
If I were Billethekid, I would take this higher up in the organization. There are extenuating circumstances.
That's it, I'm done! On to a poop thread.