I wonder if the problem may be related to the speed and/or RAM memory. I bought a cheap Windows 10 laptop a few years ago that only has 2 GB of RAM. It worked fine for a year or so, but now, it has become pretty much worthless to me. It is extremely slow and needs to be rebooted often, and doesn't appear to have a virus. I have a new super Windows 10 desktop with 16 GB of RAM, and, so far there have been no problems. Good luck.
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