Microsoft throughout its history has been a company of over-promise and under-deliver. I too suffered huge problems when the machine decided that its need to upgrade trumped my need to get work done. So, I resorted to restore points. Well, I have found restore points only work when you really do not need them. As with most Microsoft products, they are laden with add-ons which sound good in theory but rarely work in practice. So, after the update resulted in my machine becoming useless, I contacted Microsoft service. The customer service people there (as with most other large monopolies) apologized profusely but were otherwise unable to assist. Indeed, what they suggested was that I completely wipe my machine clean and reinstall Windows 10. When I asked about what would happen to my other proprietary software (or if they would compensate me for its loss), they suddenly became mum. By the way, for those of you who have used Microsoft product in the 80's (remember MS-DOS), the customer service people had the same advice: Wipe your machine clean, reinstall the operating system and the hell with your other software. While Microsoft has undoubtedly contributed to huge office efficiencies, I will always, did I say ALWAYS support the effort to break up these huge uncaring monopolies which simply don't care about the consumer.
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