Thread: Repair LED tv
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Old 12-30-2019, 10:48 AM
John_W John_W is offline
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I have a 75" Samsung 4k LED TV that I bought new at Best Buy in 2017. It listed for $2350 and I got it for $1599 on a closeout. After two years, last spring, the TV went black with no power.

I called Best Buy Geek Squad. They said they can come and diagnose the problem for $99 but would not fix it at that time. To return and fix would be another $99 plus the price of the part. They said you get a 1 year Geek Squad membership for $199 and we will cover all your electronics no matter where you bought them for $49 a visit. So I joined Geek Squad for $199.

They came out and looked at the TV and said your power board went out. I was billed $49 for the visit. Exactly five days later they return with the power board and fixed the TV for $49 plus the price of the board which was $180. So total price was $199+$49+$49+$180=$480 to fix the TV. Last spring Best Buy had a brand new 75" TV for $899, if the repair cost was much higher I would of gone that route. On Black Friday a 75" TV was as low as $749, with prices like this, it doesn't pay to repair a large TV anymore. I love the 75" TV size, but many people are happy with a 65" and that is found usually for less than $600.

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