My neighbor and myself have both used Best Buy. In April 2018 I bought a new LG top load stainless washer & dryer. They matched the 10% veteran discount of Lowes, were $80 cheaper than Home Depot, and went lower and gave us a $100 store credit card. Had them delivered and they arrived on time.
Lowes delivers from the store you purchase from, so the inventory at individual stores is going to be much less than a central wareshouse in the Orlando area, which is what Best Buy uses.
In July of 2018 we bought a 75" Samsung 4K TV and in October 2018 we bought an LG stainless refrigerator, stove, micro-wave hood and dishwasher. All delivered on time and set up by the Best Buy delivery crew.
Before I selected the make, models and Best Buy, I opened a browser window for Lowes, Home Depot, Best Buy and Amazon and read reviews from all the stores for a day on these items, looking for the brands and models with the fewest complaints. Then compared prices and Best Buy came out ahead and had the models I wanted in stock. For example on the washer I learned the front loaders had problems with leaks and mold on the door gasket. So then I read top loaders and even though LG front loaders had complaints, their top load washers had the best reviews and the less complaints, and went from there with the dryer and so on until I had make all my selections.
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