I could not agree more. AHS is a total rip off and has been the subject of numerous class action law suits for only authorizing minimal repairs on major appliances. In my own instance up north, I had an aging heat pump (A/C and heat) that kept losing coolant. Finally, they authorized a replacement of the interior unit but refused to replace the outside unit which was down to just two coils working and leaking coolant on a regular and expensive basis. When I asked them to do more, they simply said pay for the outside unit myself and that they would give me a credit for the inside unit. The repairmen they had sent quoted me replacement figures of $7,000. Others that AHS recommended came in at $6,500. I finally went with a local HVAC company that charged me $4,000 for the inside and outside unit. AHS gave me a credit. Yup, they did....of $650. I would never, ever, ever recommend this fraudulent company to anyone. My only hope is that some government consumer protection agency will shut down this claptrap company whose only mission is to sell an annual policy to consumers and then fail to properly repair what they say they will in a shipshape manner. In my case, I still think of the leaking coolant and its impact upon the environment.
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