For us we had been a Walgreens Family for many moons with no disappointment that I can recall when we lived up North. Fast forward to either store on 441 in The Villages. No good at all. So many problems including exactly what you experienced. The final straw out of all the problems was when the actual refills were short on the count of pills. I never got any battle or comment when I pointed it out. They just forked over whatever I said the shortage was. I was always accurate, never fudged the amount. The store manager said they had people with over 30 years give a one week warning and just leave because of the pressure of the job. Rough job no doubt but come on gimme a break. We moved on. No showdown, no final battle. I actually feel bad for the employees in the Pharmacy but felt worse for us.
I switched my prescriptions to mail order which has been flawless. It's been about 7 months. We are switching my wife to Mail order now but it is Walgreens Mail Order so our fingers are crossed.
For the items we feel more comfortable getting locally we have been using Publix. They have been doing a nice job yet not flawless but pretty good. I would recommend them. Nobody is perfect. The best thing is they put your Prescription in a PLASTIC BAG inside a PLASTIC BAG. Good Luck.
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