You will need to call the social security office to make an appointment, which is preferable, if they will even let you make one. Whether they let you make an actual appointment, or require you to just show up and sit and wait is subject driven. Even if you get an appointment, it usually only shortens you wait a few minutes, so don't think that just because you have an appointment for 3:OO PM they will actually meet with you at that time.
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