Continue to contact The Villages Warranty department. We had a leak in a wall between the house and garage several years after warranty supposedly expired. My husband took out the cabinets and discovered a nail had been driven into one of the water pipes.
Florida laws says the builder is responsible up to 10 years for latent (not able to be easily discovered) defects.
We offered this information up to the Warranty guys and all was promptly taken care of.
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GA to OH to NY to VA, and finally out of the snow once again: 18+ years in THE VILLAGES, FL 
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