Quote:
Originally Posted by PaulUnderwood
If the plumber told you this is a common occurrence why wouldn't they stock the part shame on them.
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Yes, this is the key comment in this thread. If it fails often and it is a unit being installed in lots of homes then a company which is heavily invested in servicing this community ought to have that part readily available. Mike Scott's investment in having the part on each truck would be a few dollars and apparently the stock would turn over quickly with all the failures. If this was a part that rarely failed or was very expensive to stock "just in case" then not having it on hand would make perfect sense.