Quote:
Originally Posted by MEbner2805
In the real world outside this bubble nobody helps anyone with parts nor does anyone have same issues on appliances! We but a house and we are on our own after that if the warrantee is past. Why would you expect this world here to be different than the rest of the US? And I have no idea what part you are talking about? If you are earning people, why not help us out with a link to the part or the exact name of it at Home Depot so it’s not just a dead complaint on us here??? I never had that problem with water heater at any other house I owned! Make this constructive instead of just venting and being vague. I am left confused and wondering wth can I do to help myself?
Thanks 🙏
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I do believe it was adequately explained. The builders changed the kind of appliance, and the plumber chose not to stock parts for it. Regardless of the unfortunate death in the family, the parts for a different appliance that was changed to something completely different a few years ago, the parts were not in hand. Could be lack of communication between builders and plumbers--who knows. But I feel OP has a legitimate gripe. I'm sorry the owner died, but the company is so big somebody should have kept current. Maybe another employee--again, who knows. But I don't agree with bashing the OP.