Replacing the Sash Balances on CWS windows is easy and definitely a DIY project. There are two shiny metal take out clips on either side of the window channel. Pull these out (fingers or a screw driver) then lift up on the window. The take out clips will keep the sash balances in place and you can then remove the window and unclip the balances (left and right side of the window). Each balance is stamped with a code. Either write down the number, or take it to the window division of Roman (Leesburg location) They carry a full selection. Also grab new rail guides (the plastic piece on each side of the window, as they are cheap. Sash balances are between $10 and $15, depending on the size.
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