I just had the same problem. The easiest fix i found was I pulled the nail in the middle of the hanger out with a small screwdriver. Then I twisted the plastic hanger in circles and got that out of the wall. The back of the hanger that was in the wall I used a hacksaw and cut it off. I then got 30lb screw in molly's. The plastic ones that you use a philips screwdriver to put into the wall. I then used the original hook. That I cut the back off that went into the wall on. I then mounted it with the screw for my new molly. Putting it all back up in the original hole . I had to fix 6 that were coming out. Not one was in a stud. Plus mine were for the shoes on the bottom shelf. I also had to fix everyone of the hangers that hold them on the 45 degree angle. The ones that clip on the top rail. All my hooks were broken and slid down.
Good luck with what ever you do.
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