Massey is one of the worst companies I have ever done business with. They are great at billing. They are less than useless in explaining what they do and when they do it. Moreover, if one has a problem with their lawn maintenance, it seems to result in and "Oh promise me situation". I hired Massey to tend my lawn. When I examined the lawn, I found it to be very weedy and just awful. After numerous complaints, they sent someone out who supervised the lawn improvement. Naturally, these things do not happen overnight. But, when I told them that I would pay them when I saw some results, they got rude and said that the bad lawns the Villages installs takes several years to bring up to par. Unbelieveable that they could not even give me a soft timetable as to when I could start seeing some results. When I contacted Dean's, they would only do business if I kept a credit card on file. Whew! So, I went with another company. Viola! Within three months, the lawn looks much much better.
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