Thank you for that information, Jim. It's good to know that such continued training is required. I had Massey for two years and they did OK, but their billing was incomprehensible ("...applied 32 oz. XYZ …") and when I started having lawn problems I would just be told that they "...applied 19 oz. of ABC...". Their billing was terrific though and would leave an invoice or statement of work (incomprehensible, of course) each time and my weed and chigger problems would continue. Requests for supervisor to come out were unresponsive until I canceled. Wow! Did they ever come alive then! Also, I agree with the other writer about the overpricing for such services.
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