Quote:
Originally Posted by Django
We recently moved to TV of Charlotte. We got HughesNet as our internet provider. Big mistake, it was installed 1/31 & we have had our 2nd service call to no avail. We are supposed to get 25mbps, but that is very sporadic. We can’t get amazon or Netflix or restart a movie on direct tv. They didn’t bother to tell us that the speeds wouldn’t work very well for streaming. Now we have a 24 month contract that I am trying to cancel without a penalty. Does someone have any recommendations for a reliable internet provider?
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This is very unfortunate, and I hope you get it worked out. Next time though you'll need to do a little digging before you commit to any kind of contract.
25mbp is not all that high speed, anymore. It used to be, back when 5mbps was typical. But now we're into gigabyte speed and 60mbps is the most common for people who "just" want to stream TV and aren't hard-core gamers, or using their computers as servers for a network.
Also, hughesnet is satellite service. That means you're dependent on the weather. If it's a lousy day, your internet won't be very good. If the weather is clear and crisp, it'll be better. But still, the fact that 25mbps is a selling point - means they really don't have much to offer. What's even worse, is that if you go over whatever limit your plan is at, they will slow your service down to just 1-3mbps. That isn't even enough to load twitter without hiccuping.
For $50 you can get "all that" with only 20gb hard data limit (if you go over you don't get cut off, they just slow it down so it's nauseatingly slow). And that's just for 6 months. It goes up to $70 after that. Plus another $10 to lease the dish - if you want to buy it, it's another $500.
Compare to Comcast, where you can get 60mbps for the same $50, it's (mostly) reliable, and very very very rarely ever slows down. Their data cap is 1 terabyte. For the average person who streams AND games, it's basically impossible to ever hit that cap. Renting a modem is around $12, buying one is under $100.