They did not give me a receipt for the debit card charge that they said did not go through, as they said it was rejected. I have a receipt for the credit card. I ask to speak to the manager, they would not come out of the back and the woman said the manager said they will not issue credits.
Then I called Citizens Bank here in the Villages and explained what had happened and they told me Denny's has to issue a credit because of it being a debit. I told them they would not issue a credit, Citizens Bank said they would call Denny's as it is their mistake they have to issue a credit. The person at Citizens Bank said he would take care of it and I sent them a copy of the credit card receipt and they have the record on my account were they charged it the same amount. We will see if Citizens Bank gets anywhere with them.
One thing that came to my mind was the woman did this so she could pocket the money from one of the charges. Normally I would not have checked my account but I was wondering why the bank had refused the charge, then I found they had not refused it but it had gone through.
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