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Originally Posted by BAT777
Not sure how many use Quest Diagnostics but both my husband and I have received bills for blood work and the reason why is they had submitted it wrong to our insurance. My concern is how many just pay the bill without questioning? I was online with both Quest and United Healthcare for 2 hours today getting this resolved. Quest finally stated it was their mistake for submitting it wrong to Insurance. (Scam) From now on we will go to LabCorp. We have to question and watch everything!
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And you think LabCorp is any different? Medical billing is extremely complicated thanks to the government and private insurers. Some insurers have been known to randomly deny up to 20% of their claims, since they know many won't go to the trouble of resubmitting it. Add to that the clerical personality who are pumping the billing through the computer generally don't hold PhD's in medical administration or computer science, so errors, that is LEGITIMATE errors, will happen. Not many will try to "pull something", the penalties and negative publicity aren't worth it.