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Originally Posted by BAT777
Not sure how many use Quest Diagnostics but both my husband and I have received bills for blood work and the reason why is they had submitted it wrong to our insurance. My concern is how many just pay the bill without questioning? I was online with both Quest and United Healthcare for 2 hours today getting this resolved. Quest finally stated it was their mistake for submitting it wrong to Insurance. (Scam) From now on we will go to LabCorp. We have to question and watch everything!
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We have gone around and around with them for a year before it was resolved. I thought it was the insurance's fault, but we have had no problems with other medical services messing it up as this one does. It wasn't that we couldn't afford to pay them. It was the principle of their laziness in being professional enough to do their jobs efficiently.