Thank you, Blue Ash, for an enlightening post on how the system can be overwhelmed. Even in normal times, it doesn't seem to do much good "to call your doctor." My experience has been that 1) if a live person answers, they'll tell you that no appointments are available and to go to urgent care, 2) you get a recording and are directed to leave your name and number and someone will call you back in a day or so, or 3) there is no answer at all.
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