That company has 11,485 complaints listed on BBB.com. There are several threads about home warranty companies on this website. You can search for them. But, basically, I believe that a home warranty is not a good idea. You will get substandard contractors because good contractors won't work for them. And, you will lose control of how and when the work is performed. Do you really want to wait several days to get you AC system fixed in July? Also, if you need a new system or appliance, the warranty company may only want to repair it, and it will be their choice.
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