We contract with Heron and have had quite the opposite service for several years. There have been times the lawn was troubled and times when the rep had changed...BUT...in every call to the office a Manager responded, reviewed the problem and we permitted Heron to take the corrective action they deemed necessary and appropriate! Lawn looks GREAT this year! Landscaper has been cutting it at 4" height through its 'growing season' and was watered a bit thru the rainy season.
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Not sure if I have free time...or if I just forgot everything I was supposed to do!
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