Quote:
Originally Posted by fgsJr
My wife and I are Snowbirds (sorry). We own a Villa in Amelia and for 6 years we have paid for the 6-month Golf Priority membership (6-months = $792, Annual = $990, for a couple). I thought perhaps I could extend the 6-mth membership to a year membership by paying the difference of ~$200 as we are not able to travel under the circumstances: Covid19.
I spoke with a nice woman, “Sue”, at the Golf and Tennis Admin to inquire whether we could extend our 6 month membership to a year and pay the difference of $200 in consideration of our plight…Sue told me that the only option I have is to pay for another 6 months ($792) that I cannot extend my 6 month membership to a year. (under normal circumstances I can understand this…).
I asked to speak to her supervisor to see if an exception could be made and was told that her manager, “Kala”, was busy and would call me back. I haven’t heard back yet as I am sure Kala is rather busy…. My feeling is that with the unprecedented situation we find ourselves in there might be some accommodations made by The Villages to allow for a one-time extension. We will see when “Kala” returns my call.
Am I being unreasonable in asking for an extension for the $200 difference rather than having to pay another $800 for the next 6 months??? (Had I known last fall that I’d be here this summer due to the pandemic I would have gladly paid the annual fee).
I appreciate any feedback, I don’t mean to be a complainer or rabble-rouser…
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Your idea makes sense. Keep bugging them until Kala talks with you. The next time they say Kala is busy, tell them you’ll wait or ask to be connected to Kala’s superior. Everyone has a boss. Be nice but be firm.