To answer your question, it looks like preparations for reopening the pools will start this Monday, 4/27.
COVID-19 District Action Plan
April 22, 2020 5:00 p.m.
The safety of residents, guests, staff and visitors in The Villages community continues to be of utmost importance to the District. As the guidance provided by the Centers for Disease Control and Prevention (CDC), the Florida Department of Health and Governor DeSantis on the prevention of COVID-19 continues to update, the District will be implementing a carefully phased plan to slowly and safely reopen recreational amenities.
Phase I – April 27th through May 3rd
District Recreation & Parks staff will return to work the week of April 27 to May 3 to further clean and prep facilities.
Efforts will include utilizing tables and chairs to establish 6 foot buffers in room layouts and swimming pool areas, so social distancing may be actively practiced.
While residents will not have access to additional facilities this week, it will provide District staff the opportunity to prepare for Phase II.
Phase II – begins May 4th (if approved by local, state and federal agencies) and will continue through the month of May
Recreational activities that meet criteria of specific health department guidelines will begin opening. Some of the criteria taken into consideration will include limited exposure, high respiration activities, activity interaction and the interaction of persons/objects. While we are still evaluating which facilities will open, you can expect to see the following:
Limited facility use
Special social spacing accommodations
All facilities will close by 8:00 p.m. to afford staff time for next day cleaning and preparation
Villages IDs will be checked and cashless Trail Fee services will continue
The District Administrative Offices at Lake Sumter Landing will open on an appointment only basis beginning May 11th. Appointments can be made by emailing the following departments.
Customer Service Center –CustomerService@districtgov.org
Resident IDs, Gate Access Cards, Community Watch Programs, Executive Trail Fees, Guest IDs, RV Storage Facility Rentals, Adopt-A-Bench, General District Questions &
Executive Golf Maintenance inquiries
Utility Billing –
Utilities@districtgov.org
Utility/Amenity Bill payments or inquiries
Finance & Bond Information –
Bonds@districtgov.org
General finance or bond related inquiries or payoffs
Recreation & Parks –
RecreationDepartment@districtgov.org
The Enrichment Academy, Resident Lifestyle Volunteer Groups, Room Reservations, General Recreation Inquiries
Community Standards –
DeedCompliance@districtgov.org
Architectural Review & Deed Compliance inquiries
District Board & Committee information –
Jennifer.McQueary@districtgov.org
Public Records Requests
District Property Management –
PropertyManagement@districtgov.org
Human Resources –HumanResources@districtgov.org
Risk Management –
RiskManagement@districtgov.org
Executive Golf Maintenance –
CustomerService@districtgov.org
Budget –
CustomerService@districtgov.org
Purchasing –
CustomerService@districtgov.org
There is a drop box available in the breezeway outside of the District office. If you need to drop off correspondence, please utilize the locked drop box.
Community Watch Dispatch will continue to be available 24 hours per day, 7 days per week at (352) 753-0550.
Phase III – Not anticipated to take effect until after the month of May (dependent upon health guidelines from local, state & federal agencies)
Will include opening non-regional recreation centers, additional outdoor facilities and a full opening of District Administrative offices.
At this time, it is not anticipated that there will be any recreation sponsored or co-sponsored large events.
The District is currently working to identify exactly which recreation facilities and activities will resume during each phase. We continue to encourage you to follow all guidance provided by the CDC as is relates to social distancing and individual responsibilities pertaining to personal preparedness. Please visit
Village Community Development Districts and ensure you are signed up to receive e-Notifications for the most up-to-date information.