Got up at 2:00 am today. Got to Office Depot at 2:30. I felt like Amazing Race player. I was 3rd to arrive. Employees started arriving at 4:00. It is a very orderly process now. At 5:30 the manager came out and handed out vouchers for what ever you wanted. If you got a voucher you were guaranteed the product.I was there to get a laptop that they advertised at least 6 at each store. This store had 16 in stock. Paid $349 for an HP 15.4 screen, 3 GB memory, 160 GB HD.
They restricted how many people came in at a time. When the doors opened at 6:00 everyone was very orderly as we were all assured we would get what we wanted. No pushing , no shoving. Everyone proceeded , still in order of arrival, to the customer service register where you presented your voucher, got your stuff and were on your way.
Most of the smarter stores have done away with the pushing and shoving and elbowing and line cutting that used to go on.
Kudos to Office Depot.
jeffy
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