View Single Post
 
Old 11-30-2008, 03:10 PM
Skip's Avatar
Skip Skip is offline
Platinum member
Join Date: Nov 2007
Posts: 1,598
Thanks: 0
Thanked 293 Times in 160 Posts
Default Embarqmail disservice to their customers

I just started to have the same problem with Embarqmail users. I send 150 club notices from my email client (via comcast), 20 names at a time. My emailings on 10/1/08 and 10/29/08 went out fine - at least I didn't get any bounces. But on 11/19/08 I got about 20 "could not deliver" MDS notifications. They were all Emabarqmail recipients. Checking my member list however there were another 10 or so that apparently did get through. I can only assume that the club's email address is not on their web address book. So how do you notify them to add me to their address book if you can't get through? Besides most of these people (if they are using an email client) have their local address book on their computer and wouldn't have the foggiest idea how to get to their embarq web address book.

Anyone on embarqmail want to post the steps necessary to get addresses added to the web address book? We could sure use the education because eventually these embarq members are going to say "we don't get the club emails anymore!!!".

Thanks, Skip