[Goldwingnut]

Some good questions, most of which I also asked Fred.
Yes, this is one of many exercises in getting "drone delivery" off the ground (I'll reuse the pun since it's already out there) as a business model. One of the big issues UPS, FedEx, and other delivery services deal with is the windshield time for delivery for the one-off deliveries (they have a special name for these that I've forgotten), these are expensive and time consuming and they are looking at UAS service as a way of reducing these expenses. The below video is an example of this:

UPS Tests Residential Delivery Via Drone - YouTube

This effort with CVS is focusing on a quick delivery approach. For example a half dozen prescriptions are ready for the Chatham area, these could be delivered to the final mile driver from the CVS in about 10 minutes who then makes the deliveries. After completing these deliveries they go to the Briar Meadows drop area and picks up the deliveries for there and then delivers them. This would continue throughout the day at various locations coordinated through software. Two low emission vehicles (golf carts) and a UAS could cover the deliveries from The Village of Summerhill to The Village of Woodbury instead of using multiple cars or trucks that would have to make multiple trips each day back to the store for pickups.

Another approach under consideration is the delivery to nursing home/assisted living facilities (roof top delivery) for daily and expedited deliveries using facility staff to receive the cargo and do the last-mile delivery.

The cost model is still a little unclear, the windshield time will be a huge savings but would be replaced by other costs. Will it be free or a premium service will have to be worked out. They are working hard to get their equipment costs down, right now a delivery drone costs nearly as much as one of the brown truck they use.

There is more sparsely populated and uninhabited areas around The Villages than most people realize. Flight routes would include over farms, golf courses, and utilizing power line routes. Their Part 135 certification gives them a lot more flexibility than is available to other sUAS operations under Part 107 certification and rules that others have to fly under, myself included.

There are a lot of things they are working out and will find even more issues as the service develops that will need to be worked out.