Quote:
Originally Posted by OrangeBlossomBaby
Several signs on the front door, before you even get inside the building. Sign at the deli. A couple of signs at customer service. A couple of signs on in the back on the tables that hold sales items.
The signs are EVERYWHERE reminding people to keep a 6' distance, and to honor the one-way aisle setup.
And there are announcements every hour - and if they remember and aren't busy, every half-hour, reminding them verbally.
And I ran into two customers going the wrong way - I reminded them that we're trying to do the one-way aisles now...they turned around, and then went the wrong way down the next aisle too.
These aren't scammers. They just are in their own world, and reject any reality that doesn't fit their narrative.
They don't read signs. They don't listen when someone reminds them of something they don't want to hear. They don't follow instructions that they don't like. They're not trying to scam anyone. They're just oblivious.
The same as the people who insist there weren't any "ONLY ONE PACKAGE OF PAPER" signs all over every shelf in the paper aisle. They didn't notice the signs because they weren't looking for signs. They were looking for packages of toilet paper, found them, and grabbed a few.
And they're the same people who go the wrong way on the one-way aisles. People are creatures of habit. They aren't used to change, they don't welcome change. When change happens, their minds resist - and sometimes - their minds will reject the change and deny it.
We just have to be patient with people, and explain politely that this is how it is. Eventually people will create new habits that fit with the new reality.
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Where do you work, if you don't mind saying? There were no signs like that at the Publix at Lake Deaton as of last week. Maybe they've beefed it up since then. There were just one-way signs on the floor and marks at the checkout.
I always notice the little signs that say did you remember your reusable bags. There is only one sign, and it's at the front. I think I would have seen the signs you are talking about at Lake Deaton.
I think the best thing some stores have done are the sneeze guards and six-feet "wait here" at the checkouts. I don't think the one-way aisles do much good. You still have to pass people who are loitering while trying to make their choices. It could take hours to shop if you had to stop and wait for each person in front of you to make a choice. Wear a mask and push on around them. Otherwise, I can figure out on my own how to keep six feet away.
I'm sorry you have to deal with idiots and arrogant people.