It wasn't my car, I was just there for gas when it happened to someone else. It looked to me like some kind of entire mounting had to fail for so much force to be applied to the windshield, but I did not see the exact failure. Those drive through washers are also different equipment than ones in dedicated wash businesses where you do not ride in the car, maybe more durable. I suspect it was a faulty installation in that one that failed.
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