Here is the answer directly from Entertainment: Call Katie Belle's 352-750-9411 to start the process. You will need to take your gift card or certificate to them for refund. That being said, restaurant hours when they were open started at 3:30 P.M. So, if you call prior to that and get no answer, try after 3:30. If that still doesn't work, I am trying to get more contact information. I'm a District Rep for VHA and will work for you to get refunds if this procedure doesn't work. If anyone has success with the Box Offices, please let me know. 775-8447
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