Construction in mid 2015 through at least 2016 and perhaps into 2017 may have a valley underlayment issue of faulty product manufactured by TAMKO of Joplin, MO. This results in the breakdown of the asphalt underlayment with resultant leakage of asphalt on the shingles and in many cases down the gutter drains and onto the driveway, with heavy staining. The underlayment is a secondary protection from ice and water that is in the building code. You can find out who did your roof via Villages Warranty and then ask the roofer to verify that your roof did/did not use TAMKO underlayment. If they did, your claim is against TAMKO, not your home owners insurance or Villages. Roofers are swamped with requests so anticipate delays but be persistent. Some roofers are trying to get $150 inspection fee, even if they installed your roof. That is obviously unethical and you would then work with Villages Warranty to contact your original roofer for a no fee inspection. Your roofer typically will provide a copy of the original purchase order for the roof that will prove TAMKO or not, potentially useful if you plan resale in the future. Villages or your roofer will also give you TAMKO contact information for a claim kit should you have their product.
|