I suspect that you may not have all of the information on this
If there were travel restrictions and one could change the date...that was the 'heads up thing to do'....that's what we did
with lodging and air travel...ya just keep pushing it out until you can get a refund or 'bank' the money with them
A small Inn that we had paid close to $2K in advance for a 4 night escape is not refunding the money that we paid and planned to stay with them this past April...but they're holding it in a 'bank' for us to use between now and 2023
I would have preferred to receive a full refund...but the fine print that I unknowingly agreed to when I booked early and received a discounted rate stated no refunds
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