I had a tenant from the NY area who did not want to leave at the end of April. I let them stay until they were ready to go home at my carrying cost only which was $45 a day. But this is why the majority of my tenants are repeat customers.
Have openings for August through December due to cancellations from folks from Europe who were concerned about the travel. Gave one a full refund and the other a reschedule to the following year which is what each wanted.
Just treat folks the way you would want to be treated if you were in their situation. Will you get cheated sometime? Probably, but you will also get rewarded many times over.
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Life is to short to drink cheap wine.
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