Our standard rental agreement states no refunds unless we were able to rent the time slot to another party. We had cancellations for the entire winter season. We decided the right thing to do was give everyone a full refund. It just seemed wrong to keep the funds in this circumstance. One renter from Canada really needed the funds to assist one of their children that had a business struggling due to Covid-19. There is something to be said for doing the right thing!
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