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Old 05-20-2020, 09:39 AM
Sailor1 Sailor1 is offline
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Join Date: Apr 2017
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We have been with Remax for 6 years and have been pleased with the service. Unfortunately, We also received the request to participate in the "sanitized home program". With the current Covid 19 situation, we completely understand the concerns. At this point we have significant concerns going forward. Prior rentals all had a thorough cleaning when the renters left with the expectation that the house was clean for next renters. I feel anyone renting one of our homes or any other type of rental such as the new Brownwood-Marriot_hyatt etc would assume they have been Cleaned and sanitized. I agree with Toymeister that this should be an expectation not a paid- for add on.

Other concerns:


1. All personal items,pillows,linens,towels etc. are to be removed from all closets, drawers etc or stored in a manner that no one will
notice. Unfortunately, the storage capabilities in most homes in the villages is very limited.
2. No discussion on personal use of sanitized items. Will owners have to pay to use sanitized items since our other items have
most likely been removed from the home?
3. There is an initial fee to start the program and then after 13 months there is a monthly fee to participate. We assume the initial
fee is for Remax to purchase all the items to be sanitized? The contract does not explicitly state they will purchase these items -
so will that be another owner expense?
4. Most rentals are only occupied during high months (our experience- very little to no interest in low and mild seasons) so to be
charged a monthly fee to advertise seems ????

At this point we are leaning to not participate. We also would love to hear other opinion and concerns.