Quote:
Originally Posted by Rosebud1949
If you had a Villa rental booked earlier this year and were told you could changed the date, then you have to cancel as your government, Canada, Europe or UK, will still NOT allow you to travel, and / or the US government will NOT allow you entry , The Villages WILL NOT give you a refund.
QUESTION......So who is keeping this money, the owner, or the villages. Even a 50% refund would be a kindness in these very difficult times. If the villa remain empty you have still made money to cover the basics.
Either way it is bad business practice, and a sure fire way to make plenty of cash for no outlay. Perhaps both Owners and Villages can try thinking of what will happen NEXT YEAR... A friend who is 73 is $2350 out of pocket, and they are suggesting they re-book next year... you must be joking... we are not all millionaires.....some take 2 years to save that money.
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I think you are confused about where rental money goes. The Villages owns some seasonal rentals and I have no idea what their policy is. We owned a villa that we rented. The Villages had nothing to do with it except check-in and an amenities card. If there was someone staying there we would expect them to pay the rent. If they departed early it would depend on the circumstances whether we gave a refund or not for the time not stayed. If they did not show because of an illness we would refund after we re-rented. If we lost a renter because of a quarantine such as we just went through, it's just the cost of doing business. We would lose the money just as the shops, stores and restaurants have experienced. Maybe the people who couldn't come because of the quarantine would want to put that rent towards renting for next year.