Quote:
Originally Posted by Finley13
Hi,
We are moving to TV in 3 weeks, what internet providers are in this area. We use Wow at present, but believe they do not supply here.
Many thanks.
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In the Village of Caroline, we are told that we can only get Xfinity or CenturyLink. We had CenturyLink for a long time at $45/mo but it was only 25 MBPS and it rarely tested out anywhere near that. The streaming would stop and start constantly. We switched last year to Xfinity at 60 MBPS for $39/mo. Their streaming rate constantly tests out at or above 60 and sometimes as much as a 100 MBPS(using a separate app I downloaded for free, not their app)and we never have a problem. However, we were told that our cost would only go up $10 at the end of the 12 month intro rate but they've raised it to $72. I've tried contacting a live person to talk about his via online and calling and all I can get is their "virtual asst" which is worthless. Went to their office in Lady Lake where I first went and it is closed due to the virus. Since my sister-in-law bought this service at the same time & price as us but only had an increase to $60, something is not right.
So good internet service but a bait and switch tactic and lousy customer service, take your pick.