Quote:
Originally Posted by John_W
If you get a good tech, he won't even leave the modem. I have no modem since I have fiber optic, but when I increased my speed six months ago the customer svc rep charged for a modem, $150. Then he came, he changed the speed in about ten seconds using his smart phone and said he deleted the modem. When the bill came, it was $150 high, so I called customer svc and they knocked it down $175 for the inconvenience.
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Is fiber optic (the line that runs from the outside box to your house) an option over DSL? The installer is coming next week and I just want to appear knowledgeable and to ask the right questions!
The same day I signed up for Century Link, the first installer came and set up an outside box on the house. I was impressed that they came out so quick. Hope the end product is impressive too!