Talk of The Villages Florida - View Single Post - Homeowners Insurance
View Single Post
 
Old 06-09-2020, 02:14 PM
jimhurtt@twc.com jimhurtt@twc.com is offline
Member
Join Date: Aug 2017
Posts: 81
Thanks: 29
Thanked 21 Times in 16 Posts
Default Homeowners Insurance

I would like recomendations to switch insurance companies. We own what is called a "manufactured" home in the "historic" section north of 27/441 in Country Club Hills. I have been with Formost insurance company with The Villages Insurance as my agent for three years. It costs me $1,622 annualy. We had a scare last week as I got a notice direct from Formost that my policy had been cancelled due to non payment for renewal. I never received the usual policy renewal notice with the new policy for the next term attached. I called my agent (Villages Insurance) who informed me there was nothing they could do, and that I would have to call Formost myself. I had to push back at them and insist that since they were my agent therefore it is incumbent on them to resolve it. Finally they resolved the issue with Formost and I paid Villages Insurance on the phone to renew/reinstate.
Terrible experience to receive a letter telling you your policy was cancelled a week before, and you have had no coverage since then during a hurricane, tornado season. Plus now having a cancellation for non-payment on your lifetime record.
I would like to find another agency or insurance copany that is more service/customer service friendly. Any suggestions? Thanks.