[Plinker]

Showed up for routine cleaning at 8AM. Patients remained outside until called by a staff member. Staff members called patients one by one but NONE of the staff were wearing masks. I questioned why they were not protecting the patients by wearing a mask, especially as they are adjacent to a large retirement community with susceptible people.
I was told that masks would only be used when in the exam room. This is totally unacceptable. They stood immediately adjacent to patients and were not practicing social distancing. I told them I was not interested in being seen by a medical facility that is so careless and not concerned about protecting their clients. The CDC website clearly states that dental staff should be wearing masks. An employee came out as I was walking to my car and I told her they were not following proper protocol. She claimed they were. As a retired doctor, I told her she was absolutely wrong and I would listen to her opinion after she attended medical school. The dentists are competent but if they are this lax what other shortcuts are they taking? My wife and I have been patients for two years but no longer. On a side note, they attempt to up-charge for everything. Bring your checkbook!