I rent my home and go other places most winters . The contract is binding if you don’t come or leave early you don’t get your money back , the same has applied to the places where I go , it states in contract no refunds . So I’m sorry for my renters loss for whatever reason , but I also have rent to pay on the property I’m visiting so no refunds. I always am able to rent whatever home I’ve had in villages most stay at least a couple of years of course that’s about all I stay in any home in villages lol
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