What cable company? Is the replacement modem theirs or yours? If this is cable company equipment, did it come as a self install package? Is the modem going in the same location as the previous one?
I ask these questions as I have helped neighbors with Comcast equipment as Comcast is not going into homes right now, these are relatively easy to setup, no idea about other cable companies.
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Pennsylvania, for 60+ years, most recently, Allentown, now TV. 
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