[hyamsinmiami@aol.com]

My husband was a physician for over thirty years and I am a retired Medical Technologist. We know good health care and I would like to say how happy we have been using 411 Urgent Care at Colony. We moved to the Villages over a year ago and have used Urgent Care at Colony at least five times. We have been impressed with the overall service from the friendly office staff to the medical professionals.

The person who implied that because their advantage plan would not cover the 411 Urgent Care facilities that something was wrong with the facility. They need to understand that it has nothing to do with the facility but it is their Advantage plan ( which is an HMO) that is trying to save money. By restricting medical service they save money and that is the bottom line.

Double billing is a strong accusations- maybe they don’t understand that most visits require a follow up visit or visits. When my husband cut his finger and he needed 8 stitches, he had to go in at least three times to make sure it was healing properly. Going over results is another important reason a person would be asked to come back for an additional appointment. Overall we are very happy that 411 Urgent care is available at Colony.