[michaelUK]

Originally Posted by Rosebud1949

If you had a Villa rental booked earlier this year and were told you could changed the date, then you have to cancel as your government, Canada, Europe or UK, will still NOT allow you to travel, and / or the US government will NOT allow you entry , The Villages WILL NOT give you a refund.

QUESTION......So who is keeping this money, the owner, or the villages. Even a 50% refund would be a kindness in these very difficult times. If the villa remain empty you have still made money to cover the basics.

Either way it is bad business practice, and a sure fire way to make plenty of cash for no outlay. Perhaps both Owners and Villages can try thinking of what will happen NEXT YEAR... A friend who is 73 is $2350 out of pocket, and they are suggesting they re-book next year... you must be joking... we are not all millionaires.....some take 2 years to save that money.

Agreed. We're out the same amount for our previous booking for the month of July. After this sudden flareup of cases both here in Texas and in Florida, we requested to cancel our booking OR re-schedule our booking OR at least credit us for a future booking but Hometown Property Management refused all requests. It's a pretty cold and unsympathetic response from a community of retirees who know all too well the health risks we're all facing at present. It's frankly unbelievable. I've no interest in further dealings with them.