Bank statements and letters
I have a Mortgage with Chase. Years ago I enrolled in every other week automatic payments. On their web site it still shows my monthly payments. The statement I just received from them showing in green highlight in 2 places the monthly amount due on the 1st. of the month and explained the $40 late fee that could be accessed after the 16th. I have reach out to them last year with my concern over the confusion and received a lame answer. A bank deals with money and numbers and they should be accurate. Any suggestions??
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