[DeanFL]

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Our experience a couple hours ago after golf, at Subway in Pinellas Shopping Center. When we walked in one employee had a full mask and gloves on - the other (turned out to be the Supervisor) had NO mask. For those who don't know Subway layout, the employees stand behind all the meat/cheese/veggie selections.
The front is protected by glass, but the back is WIDE OPEN if the employees "spittle" while talking etc. In "normal" time...OK I guess, but COVID times....
We wrote this email to Subway Customer Service>>>

Only one of two employees at the Pinellas Plaza location in The Villages, FL was wearing a mask when we entered for lunch. I was waiting to place my order with the gal who was wearing a mask, when the second employee asked what I wanted. She was not wearing a mask and I asked her to do so. She complied, but stated that it was not required at that location. I would ask that you change that policy. We are an over-55 community, with most of the residents in the vulnerable class. The employees have an open buffet of vegetables and other ingredients in front of them. When they communicate with the customers they are speaking over the food, where particles of their saliva can fall onto it. If they are asymptomatic for Covid, the virus can easily spread.

We sat down to eat and other customers approached this gal, who, after serving 2 or 3 other customers with the mask under her nose (which does not protect anyone), took it off altogether to serve others in line. I was appalled. She evidently isn't well-informed about the purpose of the mask. Please review your policies in light of the current pandemic guidelines. If masks are not mandated for food service personnel (as well as gloves, which they did wear), I will not eat there again.