Integrity- Floormasters has it
Several months ago, we purchased tile from Floormasters to install on our large outdoor patio. A sub contractor installed the tile. 3 months after installation, we detected some of the tile beginning to loosen.
We called Floormaster, who examined the tile and they indicated that they thought that problem was created due to the house settling. Floormasters agreed to getting an independent opinion and hired a building inspector. The inspector's report stated the problem was caused by the sub contractor use of the wrong adhesive.
Floormasters without hesitation agreed to take up and replace the tile without charge, saving us the substantial cost of redoing our patio. Floormasters was entirely open and helpful in resolving the problem and exhibited unqualified integrity in dealing with us
We are fans of Floormasters and want potential customers to know what fine people own and run Floormasters.
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