[Villagesgal]

The Villages should be able to tell you who takes care of their sewage and maintenance of in ground pipes in your area. It was the City of Wildwood, try calling their Utility dept, they may have done it or sent out a contractor. You are getting the run around because no one wants to take responsibility for potential damage/mold to your home. All your indoor plumbing is attached to the cleanout which then flows into the sewer including all sinks. A real sewage backup will come up your toilets, showers, bathtubs and all indoor sinks. Gross, but true, just look at the building plans of your home, or ask your plumber. Call the Utility billing dept for the Villages if that's who you pay your sewage billing to, they will know who sent that crew out, keep asking for a supervisor till you get the information you need. If they keep saying they don't know, then suggest to them they are forcing you to seek legal assistance, which you don't want to do, but see no other way in getting the information you need. Write down all names of people you speak with and their job titles.
Trust me, the Villages knows who is responsible for their infrastructure, their water and their sewage treatment in all areas of the Villages. Good luck.